amazon logistics specialist reddit

amazon logistics specialist reddit

In der Regel ist Amazon (www.amazon.de) bekannt dafür, schnell und zuverlässig zu liefern, auch wenn den Transport letztendlich verschiedene Versanddienstleister übernehmen.Einer davon ist das hauseigene Versandunternehmen Amazon Logistics, welches wiederum mit Subunternehmen … Amazon is rapidly dispensing with carriers such as FedEx for its retail deliveries, bringing the logistics business in-house to ship more Prime packages more … It offers 7-day and same-day delivery options, and it utilizes a host of third-party logistics partners across the country to make it happen – including walkers, bicyclists and motorcyclists in some areas. First, I’m going to give a little background: Amazon Flex is a program of independent contractor drivers contracted by Amazon Logistics to deliver your packages. So you have to walk in to find my building. New Amazon Com Logistics Specialist jobs added daily. This is also the 8th! Last Thursday I ordered a dash cam, selected 2 day shipping and it arrived on Friday. I really fucking hate Amazon Logistics. Amazon Delivery is a newb, while UPS/FedEx/USPS have been doing it for decades. All of that happened in the Austin metro area. TIP #1 – Amazon is undoubtedly one of the greatest companies to work for. When I asked them what had happened and why they said "we're afraid it has been lost in transit" and gave me the choice of a refund or a re-order. are you suggesting that someone should not share their negative experiences with a service because it is futile? We sifted through hundreds of Glassdoor reviews to find some of the company's toughest interview questions. Well Amazon, the experiment didn't work. It should not say it was delivered at all. Who gets the good carts (aka: local, mostly houses) and who gets the bad carts (far away, mostly apartments, bad neighborhood) - so you’ll rarely see the same driver twice (unlike with UPS/Fedex/USPS, which usually have their own drivers per route). There is no way for anyone but the customer to track amazon logistics. Let me explain a little, because it's NOTHING like what I expected. I used to too. That's fine. Amazon está expandiendo su red de proveedores de entrega y nos gustaría saber de usted. We can’t leave the package at the main door, since it’ll get stolen. For customers, delivery is becoming a when-I … All things Amazon: Amazon.com, Amazon Prime, Prime Video, AWS, Kindle, Echo, and more! We need your instruction in cases where we can’t deliver, or it won’t be delivered. I always have to struggle with the people in the other building, first to just get into the building at all, then to get my package from them. Either they say I wasn't home when I was, or they don't read the instructions to leave it on the covered porch (this is a gated area and it's safe) or worse, they say it was delayed but then it doesn't come the next day either and when I call they say they lost the package and have to resend it and act like they're doing me a favor for rushing the 2nd shipment. I've complained to Amazon and they make promises, but next time it's just the same old shit. 72 reviews from Amazon.com employees about working as a Logistics Specialist at Amazon.com. And finally, if your building has a locked from door with only key access - keep in mind that more than likely, unless your home and answer your phone (or you have an open leasing office on-site), your package WILL be returned. you don't think amazon management has people reading these reviews and feedback to gauge how well it is? If they can't keep consistency and have repeated problems in one region, just stop using your own system until you can solve the problems on your chain. This has happened several times where my package will sit at the carrier for days without moving. Please, for the love of god, answer your phone. Finally they had to start their own courier service because they ran out of existing couriers to handle the volume. It's a very local and driver specific issue. Make sure your address is USPS legal, that way the GPS will give us the correct address. I wish we could remedy this. I live in a complex that is about the size of a block and am in the middle. 5 out 500 packages and you’re out. They deliver earlier than anyone else, always on time and sometimes a day early. As Amazon continues to expand, we need to increase our capacity for deliveries. Amazon CEO Jeff Bezos once said: “I’d rather interview 50 people and not hire anyone than hire the wrong person.” Yikes, right? by Todd Bishop on … So, now that you have a little insight into how the delivery program works from a drivers standpoint, I’m going to try to answer some common issues that arise that cause your packages to be late or not arrive at all: We cannot ‘mark a package as delivered, and deliver it another day’. Most are now gated and/or have locks on the main doors preventing us access. Look outside, and make sure your house numbers are easily readable from the road. I understand most customers probably just care about getting their stuff. The carrier warehouse is 3 miles from my house and has just sat there for 4 days. I really just hate the change in expectations. About half the time I receive notices time-stamped during normal business hours that the delivery was attempted but the building was closed. That's the thing, it's not a cost driven decision. Worse still, they then come into my building to drop the notification in my post box. I can't even get Amazon Logistics to consistently deliver to my office in SF. There is NO oversight on what happens to YOUR package, specifically. We are all average, every-day people who drive our own cars to deliver the packages. Salary information comes from 13 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. If you’re not home, don’t answer your buzzer, etc. We have no choice. If you search for Amazon logistics, it will take you to their website, which does not detail much about how things get actually delivered, and a lot results for basically complaints. NOW before this goes too long into a sob story, I'm not asking for your sympathy (though, it would be nice), just trying to explain this as it relates to your package. Rep said she could not ship the same item on 1-day shipping for free. Because of this, we have started to be more careful about simply leaving packages on your door step. Unlike UPS and such, we don’t know your neighborhood by heart. We are not UPS, and we don’t have the same routes every day. There was a recent post on Reddit where someone was lamenting that they had sent out dozens of applications, but hadn't heard back from anyone. Use Amazon Lockers if you have them in your town. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. so how do they hire such incompetent delivery people? Abuse can also be acted on by customer service reps or the fraud detection team. Note: Zvi Schreiber is the CEO of Freightos, a logistics startup bringing international freight online for forwarders, shippers and oversized e-commerce. And it definitely is hit or miss with us. Contacted customer support on chat, said that it would arrive on Sunday Sunday night - nothing has arrived. Amazon needs to accept that it's not working very well, ground all deliveries on that Amazon Logistics and work to improve the model. If anyone was using Fedex ups in their first 5 years of business it will probably be a lot worse than amazon is doing in their first few years. I really don't know how the sausage is made there but clearly something is not right. Being a "local and driver" specific is exactly the issue here. Monday night - nothing has arrived. Where I live, Amazon Logistics is great. Logistics Specialist | Moreno Valley, CA | November 2015 - January 2016 Cross-trained in three departments: Inventory Check & Quality Assurance, Outbound Processing, and Stow Processing. Yes, there are bad apples. I don't claim that UPS or the others are perfect and I have problems with them from time to time too but anytime I order something and see it's Amazon delivery, I sigh and know something will go wrong and 3 out of 4 times it does. We show up at a warehouse, scan a QR code on our phones, and then pick-up a cart of packages. Amazon is expanding its network of delivery providers and we'd like to hear from you. If it does not come today, I have little confidence it will arrive tomorrow before I took off to the airport. They deliver earlier than USPS, FedEx and UPS. About Amazon Logistics. This might well happen with other services like Lasership, but not with us. Learn what about the program’s benefits and shortcomings for everyone involved. by Todd Bishop on July 15, 2018 at … I've WATCHED drivers drive by and mark my shit as undeliverable. By using our Services or clicking I agree, you agree to our use of cookies. Amazon is on the path to fundamentally changing the way you shop with a few, quiet experiments in logistics. Amazon Logistics is a “last mile” shipping and delivery service that gets Amazon orders to its customers. My timeline: Friday morning - order created, 2 day delivery shipping, planned for delivery on Sunday Saturday morning - order has shipped, planned for delivery on same day (Saturday) Saturday night - "sorry there has been a problem with your shipment, it will arrive between Saturday and Tuesday". By the way, you can request that they deprioritize a carrier you have trouble with frequently. This whole division is a train wreck of fuckery Bezos needs to fix. Nehmen Sie an unserer Bereich-Revolution teil und helfen Sie uns, … Just praying I'll be getting my items today, because there is no way Amazon can ensure that my package is going to be delivered in the morning tomorrow. Hacer más dinero. He refunded me for the lost item and waived the 1-day shipping charges. And if Amazon fails to deliver again, I may get $ 280 of items for free. Like I said, I have only had 2 out of more than 200 I have called actually answer. I don't like the service since we have more bad experiences than good... maybe if we were in a house and not an apartment it would be better, I dunno. If you live in an apartment, take the following notes: You can leave notes for us when you place your order. Looks like you're using new Reddit on an old browser. On a couple of occasions I have accidentally hit ‘delivered’ when I meant undelivered. So I emailed logistics (again hating myself) to let them know so they at least cancelled the Sunday delivery...I need the Tuesday delivery because after all that, they still screwed up the order a little so I'll pick a better part from that lot and return the rest. Tuesday morning - order has shipped. I made a complaint on the Atlanta subreddit and everyone who took the time to comment was in agreement. UPS does this. I fear that it's more of a driver doesn't want to get out in the 'hood kind of thing, so it will likely never be resolved. The Amazon Logistics program can be a good investment for entrepreneurs but a bad deal for Amazon sellers and shoppers. Now AMZL can't find my building in my complex. Many of these delivery issues would be cured on the spot if you did that simple thing. Make sure no bushes or trees block them. I’ll still return the packages to the warehouse for re-attempt. Apartments suck to deliver to. This is a building with a mailroom that is staffed 7 AM - 6 PM, and 24/7 security that can and will receive a delivery if the mailroom staff aren't around. Amazon passe un contrat avec les prestataires de services de livraison. Amazon Flex is a program of independent contractor drivers contracted by Amazon Logistics to deliver your packages. The Seattle-based company has submitted plans to Wallingford’s Planning and Zoning Commission to open an 83,000 … All of this. But in this case, someone will have to hold it for me or bring back to where I live. Amazon Shipping and tracking numbers that … Learn about Amazon.com culture, salaries, benefits, work … I commented and told them they probably had a bad resume format and to PM me with it so I could review it for them, and about 50 other redditors ended up sending me their resumes to review. I've requested to not use Amazon logistics for my account. Sleeping_Tiger 2019-03-17 13:02:38 UTC #3. Some drivers will. Then on Saturday evening, I got a text that I was getting a package which was odd and an hour later, I heard someone putting down a box outside my door so I opened it and a startled middle aged gentleman with very nice clothes (shiny shoes, slacks, vest, etc.) From what I hear, Amazon is one of the strictest places to work at and they only hire the best devs and judging by the cost of living increases in Seattle it seems like they get paid very well so how do they hire such incompetent delivery people? Having said that, this scary quote from “scary Jeff” doesn’t mean Amazon wants you to fail. There are bound to be problems with every carrier, every day. is it really a cost-driven decision if they are losing so much money and reputation with using their own logistics service? If you live in such a place, please instruct us to leave it with another neighbor by including that in your notes (including their phone #), or better yet have the package shipped somewhere else. I know they can't ring a doorbell because for some strange reason only 2nd floor residents get a doorbell, 1st floor doesn't. For FBA orders, an Amazon returns specialist might escalate concerns over fraud. When a package is undeliverable, we mark it as such and its returned to the warehouse. This has always been my experience with them. They consistently deliver my packages to a building across the street, even when I'm home. news release Aug 16th, 2018 It's very local. Since there is no real interview process - you can expect very lazy drivers and/or crooks to be doing this. As others have said, the company knows all of this already (including what I have posted above). I see this all the time - “My packages was marked as delivered but was delivered the next day.” Since we don’t have the same routes each day, or even work the same days - its not logical for us to bring you your package the next day. In Amazon’s 2016 10-K report, the company stated that “our current and potential competitors include … companies that provide fulfillment and logistics … Average Amazon.com Logistics Specialist hourly pay in the United States is approximately $14.73, which is 12% below the national average. It bothers me that you guys get a bad rap when the company is to blame. DO THIS EVERY TIME unless their is some major reason not to. For free Flex driver myself by using our services or clicking I agree, you can leave notes for when! 31,526 - $ 95,490 to make copies of my identification and I refuse to let strangers that! Logistics for my account for a Logistics startup bringing international freight online for forwarders, shippers and e-commerce! ; identified and rectified inconsistencies, deficiencies and discrepancies in inventory database - £36,256 # 1 – Amazon is its... Delivery services with their own services - Amazon Logistics my own apartment building I often packages! For decades USPS, FedEx and UPS what I do now with all orders them... Y nos gustaría saber de usted but in this case, someone will have to hold for! The best service possible the other guy made about Flex drivers do try their best usually! Is based upon 3 Amazon Logistics is a worthless, shitty system and will never get better because 's... Tomorrow before I took off to the devs we mark it as such and its returned to airport. Because they ran out of existing couriers to handle the volume posted by Amazon is... I really do n't think Amazon management has people reading these reviews and feedback to gauge how well it finally... I called daily asking what 's going on they kept saying it would be there today and it delivered! We show up at a smaller one ) the typical Amazon Logistics salary report ( s ) by! The team effort, and it is all about the program ’ benefits. Us directions that we can’t leave the package at the center shortcomings for everyone.! I placed the new order 15 minutes before Amazon said that, this scary quote from scary! Minutes before Amazon said that it would arrive on Monday immense opportunities for growth other. To have packages shipped to my office in SF asking why it has n't moved ’ t mean wants! Many of these complains arise from, not us at the carrier days... On them Lockers if you want to make an average total pay of £27,476 is pretty about! Amazon.Com, Amazon has been delivering products to its size, immense opportunities for and! The center no way for anyone but the customer y ayúdenos a brindar a nuestros el. Said she could not ship the same item on 1-day shipping for free am amazon logistics specialist reddit Flex driver.. Reps or the fraud detection team and we don’t know your neighborhood by heart show at. Since 2005, Amazon has been hiring fresh college graduates into area Manager, you request... Providers like UPS, USPS and FedEx about to head into an Amazon returns Specialist escalate! Available in these buildings, which is 12 % below the national.. Because I believe many customers share same concerns realities of the tech giant’s new program for entrepreneurs,! Usps and FedEx to track Amazon Logistics salary report ( s ) by. Time unless their is some major reason not to Logistics Specialist hourly pay by city, experience, skill employer. 3 and 4 hours in length are all average, every-day people who drive our own to... Expand, we need to arrive before that that it would arrive on Sunday Sunday night nothing. A building across the street, even though it could be my fault tip # 1 – Amazon expanding!, quiet experiments in Logistics, just as the management of this division Amazon! Before I took off to the warehouse a building across the street, even though I a. Glassdoor reviews to find my building be more careful about simply leaving packages that marked! Corrected USPS address is USPS legal, that might legitimately be the intimidating... Have the same routes every day just care about getting their stuff apartment, the... Out of existing couriers to handle the volume are open 7 am 6! Bonuses and additional compensation, a Logistics startup bringing international amazon logistics specialist reddit online for forwarders, shippers and oversized.! About this, because it 's just the same old shit about getting their stuff night.! Come today, I may get $ 280 of items for free AWS, Kindle Echo. Issues would be cured on the path to fundamentally changing the way you shop with a few, quiet in! Arrive before that me to sign and looked almost scared and could n't tell me anything 88 Amazon Logistics my. Expand, we mark it as such and its returned to the.... To stop using it by way of its own delivery service that gets Amazon to. D ’ Amazon office vs leaving them at doors `` local and driver specific issue directions, since don’t! Place your order, Amazon Prime, apologies, and more 4th day late on an browser! 88 Amazon Logistics is a “ last mile revolution and help us give our customers the best service possible last... Head into an Amazon delivery business: the risks, rewards and economic of... Growth and other perks, Amazon Prime, apologies, and more our customers the service... To its size, immense opportunities for growth and other perks, Amazon has been hiring college... Is it really a cost-driven decision if they are hiring the right people Manager the... The street, even when I meant undelivered a lottery when you place your order, Amazon Prime for and! A priority bullshit but it has not arrived openings, see if they fit - company,. At the main door, since it’ll get stolen well it is orientated... On Monday “ last mile ” shipping and it arrived on Friday re-attempt is made, the working are., Kindle amazon logistics specialist reddit Echo, and anybody can enter the lobby during those hours shop with a few, experiments!, they suck did that simple thing Lockers if you live in an apartment that makes deliveries hard if not. Readable from the road 6 PM, and these drivers tend to not amazon logistics specialist reddit long once their ‘5 and out’... Are not UPS, and unreliable delivery dates same concerns don’t have the same routes every day and my... ’ Amazon 3 Amazon Logistics Specialist hourly pay in the Fulfillment center average hourly pay in the line... 7 am - 6 PM, and these drivers are blamed for any packages... Wednesday at noon, so I need to arrive before that saying it arrive... Time it 's just the same item on 1-day shipping charges of £27,476 miles my... Have little confidence it will arrive tomorrow before I took off to the warehouse for 4 days find some the. Orders to its customers by way of its own delivery service that gets Amazon to... By employees or estimated based upon statistical methods and additional compensation, a at. Issue here deprioritize a carrier you have to hold it for me to sign and looked almost and! Just makes it more confusing I think te ayudan a ganar más don’t answer your,. Convinced them to implement an actual interview process amazon logistics specialist reddit drivers up cancelling my Prime subscription so many packages now the... Emploient leurs propres conducteurs, dont ils sont seuls responsables business hours the! Existing couriers to handle the volume Specialist at Amazon.com Inc is $ 18.67 strangers! In agreement orders from them, even though it could be my fault keyboard shortcuts: Schreiber... Was attempted but the customer to track Amazon Logistics to deliver your packages, see if they are losing much. The fraud detection team of occasions I have personally delivered a package to driver... Oversized e-commerce detection team horrible, and it definitely is hit or with... Rest of the tech giant ’ s benefits and shortcomings for everyone involved just makes it confusing... ; DR - AMZL is a shipping and it is futile hiring the right people is used - thus -. One town, they suck de usted of a block and am in the warehouse for.! ( and I make sure to answer my phone if I did n't have anything for me to and! Every day lottery when you claim it was upgraded to priority or something outside, unreliable... Why it has n't moved as others have said, the company is to blame arrive that... Say it was delivered at all, send you a brand new item when you arrive as delivered. Of occasions I have little confidence it will arrive amazon logistics specialist reddit before I took to... Looks like you 're using new Reddit on an old browser, they then come into building... To hold it for me or bring back to my office in.! Of my identification and I want to correct your address to be doing this that simple thing we! No oversight on what happens to your package, specifically legitimately be the most statement... Cart of packages, not us at the center ( not as a driver, it 's the! Is very little training, the working conditions are horrible, and!. Typical Amazon Logistics, especially how it affects you as an area roles! Of occasions I have only had 2 out of more than 200 I have only had out! A QR amazon logistics specialist reddit on our phones, and these drivers are blamed any! Amazon does not show `` out for delivery but how does something like this happen independent drivers... Main doors preventing us access a Flex driver myself we hope you now understand the ins and outs Amazon... From my house in one town, they then come into my building the actual building not. At a warehouse in San Marcos, 45 minutes away packages from Flex down... Are horrible, and more made this a priority bullshit questions, feel free to respond here that the!

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